CODShield Documentation
Everything you need to get started and make the most of CODShield.
What is CODShield?
CODShield is a Shopify app designed to help merchants reduce Cash on Delivery (COD) fraud.
The app analyzes incoming orders and calculates a fraud risk score based on multiple signals.
How It Works
A new order is created.
CODShield analyzes order data.
A risk score is calculated.
If the score exceeds your threshold, the order is automatically tagged.
You review high-risk orders before fulfillment.
Installation Guide
Install CODShield from the Shopify App Store.
Approve required permissions.
Wait for initial order synchronization.
Configure your risk threshold in Settings.
Risk Score Explained
The risk score is calculated based on:
- Order amount
- Customer order history
- Shipping patterns
- Behavioral indicators
Each order receives a score between 0 and 100. Higher score = higher fraud probability.
Automatic Tagging
When enabled:
- Orders above your risk threshold are automatically tagged.
- Tags can be customized.
- You remain in full control.
Data Processing
CODShield processes only necessary data:
- Order details
- Customer basic information
- Store configuration
Data is deleted within 30 days after uninstallation. See our Privacy Policy for full details.
Troubleshooting
If orders are not appearing:
- Ensure required scopes are approved.
- Reinstall the app if necessary.
- Contact support.
Support
Email: contact@funkydev.io
Website: https://codshield.app